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Privacy & data

Privacy policy

How RGS Batteries handles personal information

This policy explains how RGS Batteries collects, uses, stores and protects personal information when you interact with the website or business.

RGS Batteries states that personal information is processed in accordance with applicable South African data protection laws, including POPIA.

1. About RGS Batteries

For purposes of this Privacy Policy, "RGS Batteries", "RGS", "we", "us" or "our" refers to:

RGS Batteries
Legal Entity Name: RGS Batteries
Address: 11 Finch St, Atlasville, Boksburg, 1459
Telephone: (+27) 10 013 0842
Email: sales@rgsbatteries.co.za
Website: https://rgsbatteries.co.za/

2. Information We Collect

We may collect personal information that you voluntarily provide to us when interacting with our website or business.

This may include:

Contact Information

  • Name and surname
  • Email address
  • Telephone or mobile number
  • Physical address or location
  • WhatsApp contact details

Vehicle or Equipment Information

Where relevant to your enquiry, we may collect information such as:

  • Vehicle make
  • Vehicle model
  • Vehicle year
  • Equipment make and model
  • Current battery information
  • Battery or charger requirements
  • Application information

This information may be required to help us identify a suitable battery, charger, accessory or service.

Enquiry Information

This may include:

  • Information submitted through website forms
  • Quote requests
  • Service requests
  • Battery testing enquiries
  • Battery installation enquiries
  • Old battery recycling enquiries
  • Messages sent through WhatsApp
  • Emails sent to RGS Batteries
  • Other information you voluntarily provide to us

Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies implemented on the website.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Date and time of visits
  • General website usage information
  • Approximate location information derived from technical data

3. How We Collect Information

We may collect information through:

  • Website enquiry and quote forms
  • Emails
  • Telephone calls
  • WhatsApp communications
  • In-person interactions
  • Website analytics and measurement technologies
  • Cookies and similar technologies
  • Social media interactions where applicable

We only seek to collect information that is reasonably necessary for a specific and legitimate purpose. The Information Regulator highlights the importance of collecting only personal information that is necessary for a defined purpose and keeping personal information accurate and secure.